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Position Title:  Dean of Students - Student Advocacy (Reg FT)

 

Department: Enrollment Services

 

Campus: Boyce Campus

Additional Information: This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than November 22, 2024. The College cannot guarantee that application materials received after this date will be considered or reviewed.

Benefits:  CCAC offers an exceptional benefits package. Highlights include an excellent health plan with very low out-of-pocket expense network option, generous time off and holiday pay, a 403b retirement plan with up to 10% employer match or other options through the State’s retirement defined benefit pension system, free employee parking, public service (student) loan forgiveness eligible employer, and employer paid benefits including group life insurance, short-term and long-term disability insurance, and flexible spending accounts.

Remote Work Option:  Fully In-Person

Work hours: Additional hours, including evening and weekend hours, may be needed to meet the needs of the department.

Salary Grade: Admin 19 - $90,180

Job Category: Administrators

Employment Type: Regular Full-Time

Job Slot: 5044

Job Open Date: 11/8/2024

Job Close Date: Open until filled

General Summary: Lead administrator for student engagement initiatives, student success & retention initiatives, student advocacy and/or student completion initiatives. Provides strategic vision, leadership, and direction for the implementation and effectiveness of services and activities designed to support successful navigation of students throughout their College experience at CCAC. 

Requirements:  Master’s degree in student services administration, educational administration, management or closely related field required; doctorate degree in related field is preferred. Minimum of five (5) years of progressively responsible experience in enrollment management and enrollment services, student success, student advocacy and/or student completion preferably for a multi-campus college. Minimum of three (3) years of recent experience providing supervision and leadership to student services staff, preferably within a community college environment. Demonstrated experience in research and the use and application of data and technology to achieve college outcomes and goals. Valid driver’s license and reliable transportation are required. Excellent customer service skills. Ability to travel and be housed at any of the College’s campuses or centers and to serve as backfill at enrollment related events and serve as a representative of the College at public and private events with some evenings and weekends.

Duties:  

1. Ask. Listen. Solve.
2. Provides leadership for development and implementation of policies, programs, and student support services in assigned strategic areas of responsibility (see below). 
3. Insures consistent implementation of the student experience across the college.
4. Sets standards and direction for inclusive initiatives, programs, and services that contribute to student learning and student success within approved budget guidelines.
5. Works with the student services staff, student groups and other members of the College community in developing extracurricular programming assuring integration with the academic life of the institution and encouraging student personal growth and development. 
6. Collaborates with and facilitates initiatives with college-wide stakeholders, including academic leadership, key administrators, faculty and staff.
7. Provides leadership in and is responsible for the development, implementation and evaluation of policies and regulations pertaining to student engagement and student services. 
8. Assists in coordinating student services assessment activities.
9. Collaboratively leads college wide diversity and inclusion efforts including, but not limited to, Men of Merit and Women on a Mission.
10. Collaborates with and facilitates initiatives with college-wide stakeholders, including academic leadership, key administrators, faculty and staff.
11. Receives and responds to referrals from faculty or students in need of academic assistance or personal counseling.
12. Engages the external community in learning about CCAC by participating in community activities in leadership positions.
13. Establish and manage multiple priorities that drive outcomes in a fast-paced, complex work environment. 
14. Provide direct supervision, leadership and professional development support for assigned staff and program areas. 
15. Attends and participates in administrative meetings; serves on various committees as required.
16. Prepares the capital and operating budget proposals for submission to the campus president.
17. Performs other duties as required or assigned.

Strategic Area of Responsibility Expectations – Student Advocacy

1. Leads and directs efforts of the Student Support team to ensure students secure the assistance and resources needed to be successful, including Care Teams and Judicial Affairs for the College. Streamlines and insures consistent processes, policies and initiatives that align with other student services departments and instruction to maximize enrollment and retention results. 
2. Enforces the Student Code of Conduct, analyzes and investigates issues not limited to student discipline and Title IX as they pertain to policy and procedures.
3. Serves as team lead and manages affiliated technology (i.e., Maxient, Online Dean and Navigate). 
4. Provides college-wide coordination associated with student advocacy (CARE Team, Resource Navigators, Disability Resources and Services, and Judicial Affairs). 
5. Provide leadership and direction for the development and consistent implementation of advocacy initiatives that support students and the college’s strategic plan, such as, but not limited to, operationalization of Care Team and Student Code of Behavioral Conduct. 
6. Uses data analysis and business intelligence to develop retention strategies and inform the College’s retention planning. 
7. Effectively collaborates with Enrollment Management, Student Engagement, Student Success & Retention and Student Completion teams, administrative leaders, faculty and staff. 

Clearances:  Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances and are available here.